:root{--bg: #f6f7fb;--surface: #ffffff;--border: #e5e7eb;--text: #111827;--text-muted: #6b7280;--accent: #4f46e5;--accent-hover: #4338ca;--accent-soft: #eef2ff;--danger: #dc2626;--danger-soft: #fef2f2;--success: #16a34a;--success-soft: #f0fdf4;--warn: #d97706;--warn-soft: #fffbeb;--sidebar-bg: #111827;--sidebar-text: #cbd5e1;--sidebar-text-active: #ffffff;--radius: 10px;--shadow: 0 1px 2px rgba(15, 23, 42, .06), 0 1px 3px rgba(15, 23, 42, .08)}*{box-sizing:border-box}body{margin:0;font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Inter,Roboto,sans-serif;background:var(--bg);color:var(--text);font-size:14px}a{color:var(--accent);text-decoration:none}a:hover{text-decoration:underline}.app-shell{display:flex;min-height:100vh}.sidebar{width:220px;flex-shrink:0;background:var(--sidebar-bg);color:var(--sidebar-text);display:flex;flex-direction:column;padding:20px 12px}.sidebar .brand{color:#fff;font-weight:700;font-size:16px;padding:0 12px 20px}.sidebar .brand small{display:block;font-weight:400;color:#94a3b8;font-size:12px;margin-top:2px}.sidebar nav{display:flex;flex-direction:column;gap:2px;flex:1}.sidebar nav a{color:var(--sidebar-text);text-decoration:none;padding:9px 12px;border-radius:8px;font-size:14px;font-weight:500}.sidebar nav a:hover{background:#ffffff0f;color:#fff}.sidebar nav a.active{background:var(--accent);color:#fff}.sidebar .staff-info{border-top:1px solid rgba(255,255,255,.1);padding:12px;font-size:13px}.sidebar .staff-info .name{color:#fff;font-weight:600}.sidebar .staff-info button{margin-top:8px;background:none;border:1px solid rgba(255,255,255,.2);color:var(--sidebar-text);border-radius:6px;padding:5px 10px;font-size:12px;cursor:pointer}.sidebar .staff-info button:hover{color:#fff;border-color:#fff}.main{flex:1;min-width:0;padding:28px 36px}.page-header{display:flex;align-items:center;justify-content:space-between;margin-bottom:20px}.page-header h1{font-size:20px;margin:0}.page-header 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14px;cursor:pointer;background:var(--accent);color:#fff}button:hover{background:var(--accent-hover)}button.secondary{background:var(--surface);color:var(--text);border-color:var(--border)}button.secondary:hover{background:var(--bg)}button.danger{background:var(--danger)}button.danger:hover{background:#b91c1c}button:disabled{opacity:.5;cursor:not-allowed}input,select,textarea{font-family:inherit;font-size:13.5px;padding:8px 10px;border-radius:8px;border:1px solid var(--border);width:100%;background:var(--surface);color:var(--text)}input:focus,select:focus,textarea:focus{outline:2px solid var(--accent);outline-offset:-1px}label{display:block;font-size:12.5px;font-weight:600;color:var(--text-muted);margin-bottom:4px}.field{margin-bottom:14px}.form-row{display:flex;gap:12px}.form-row>*{flex:1}.empty-state{text-align:center;color:var(--text-muted);padding:40px 20px}.error-banner{background:var(--danger-soft);color:var(--danger);padding:10px 14px;border-radius:8px;margin-bottom:16px;font-size:13.5px}.success-banner{background:var(--success-soft);color:var(--success);padding:10px 14px;border-radius:8px;margin-bottom:16px;font-size:13.5px}.hint{color:var(--text-muted);font-size:12.5px;margin:-8px 0 14px}.login-screen{min-height:100vh;display:flex;align-items:center;justify-content:center;background:var(--sidebar-bg)}.login-card{background:var(--surface);border-radius:14px;padding:36px;width:340px;box-shadow:0 10px 40px #0000004d}.login-card h1{font-size:18px;margin:0 0 4px}.login-card p{color:var(--text-muted);font-size:13px;margin:0 0 20px}.stat-row{display:flex;gap:16px;margin-bottom:20px}.stat-card{flex:1;background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);padding:16px 18px;box-shadow:var(--shadow)}.stat-card .value{font-size:22px;font-weight:700}.stat-card .label{font-size:12.5px;color:var(--text-muted);margin-top:2px}.thread{display:flex;flex-direction:column;gap:10px;max-height:60vh;overflow-y:auto;padding:4px 4px 12px}.bubble{max-width:70%;padding:8px 12px;border-radius:12px;font-size:13.5px;line-height:1.4}.bubble .meta{font-size:11px;opacity:.7;margin-top:3px}.bubble.customer{align-self:flex-start;background:var(--bg);border:1px solid var(--border)}.bubble.bot{align-self:flex-end;background:var(--accent-soft);color:var(--accent)}.bubble.staff{align-self:flex-end;background:var(--success-soft);color:var(--success)}
